Swiss
Replicas Return Policies
Your satisfaction on this item is absolutely guaranteed! The quality and
craftsmanship is always top quality, and FullSwiss.com guarantees
the value of this product.
Here are
some important reminders you should know about our return policies. Please
read carefully.
2-Year Iron-Clad Warranty Policy
· Manufacturers' defects are covered under
warranty. This does not include intentional damage, or general wear and
tear (such as scratches, dents/chips, etc.). Make sure the crown is always
screwed in tight so water does not get in. If any water damage is detected
to have gotten in from the crown not being tight, water damage is not
covered
· You must email us with a tracking
number after your product has been sent out. When we pick up the returns,
we will be looking for your tracking number. Packages without tracking
numbers emailed to us in advance will be returned to the customer
· Watches cannot be tampered with in any
way. All watch cases are installed with a tamper-proof seal. If you open
up the watchcase and the seal is broken, all return policies are void
for the watch. Please do not have any other jewelers work on the watch
or open it up or we will not warranty the product
· If your product cannot be repaired, we
will send you a replacement of the exact same model. If that model is
out of stock, then you can choose another product of the same value. In
virtually all cases of manufacturers' defects, the products can be repaired
· Please insure your return. We are not responsible
for shipping damages
· Intentional crown/stem damages are not
covered. In most cases, crown/stem damages results from the customer pulling
extremely hard at the stem, thus jamming the movement. However, if the
crown/stem damage is due to a manufacturers' defect, we will gladly repair/replace
your product
· Allow up to 1-2 weeks to receive your repair
product
· The product is subject to final inspection
before it is repaired/exchanged
Satisfaction Guaranteed! - Refunds/Exchanges
Policy
· The product must be post-marked no later
than 7 business days from the day you received it.
· You must email us with a tracking number
after your product has been sent out. When we pick up the returns, we
will be looking for your tracking number. Packages without tracking numbers
emailed to us in advance will be returned to the customer
· The product must be returned unused and
in the original condition you received it in, with all original packaging
and no signs of wear. Sorry, used products cannot be credited back or
exchanged for a new product. By wearing the product the first time, your
refund/exchange policy is void
· The product is subject to final inspection
before your return is processed
· Please insure your return. We are not responsible
for shipping damages
· Allow 1-2 weeks for the credit to appear
on your credit card statement
|